Reply of letter

Reply Inquiry Letter

PT. PRIMA NUGROHO

Jl. KrakatauBlok A7 No.43

Bekasi Timur

2 October 2013

PT. ABDURAHMAN PERSADA

Jl. Ujung Harapan Raya No. 57

Kab.Bekasi

Dear Ms. Kania,

Thank you for your letter of  7 January, 2013 requesting about International Design of Shoes

We would pleased to enclose our catalog together with price, terms and sample products, for your review and are confident that this catalog will provide many of the answer you have required.

We offer you 10% trade discount for long term contract.

We hope you will find our prices and terms are satisfactory and look forward to having you as our potential customer.

If there is additional information you would like to know regarding our products, please do not hesitate to email us at customer_relations@shoes.com

                                                                                                                                                                  Sincerely,
Catherine White
Customers relations

Reply Complain Letter

Mitra Furnitures

Cihamplas Road 21 Bandung

Tel/Fax (026) 22352449

19 April 2010

Dear Adam

I was most concerned to receive your letter dated  18 April 2010

Respond to each issue raised in this part of your letter,

The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was  unacceptable.

Thank you for bringing this matter to my attention and that you will have no further cause for any complaint in relation to our service.

I apologise for the annoyance that this may have caused to you. The company is actively working to improve service levels and your feedback has proved to be invaluable.

Reply Order Letter

To :

Ms. K. Hutchinson
Beller Company, Inc.
424 Cawang
Jakarta 

Dear Ms. K Hutchinson

We have received your order dated 9 june  2013 as contained in the purchase order form.

We confirm receipt of  Your order book and wish to obey the conditions and requirements as specified by our company, such as the following.

1. Down Payment made before the date of delivery order as much as 45% of the total price of the reservation goods.

2. due date payment of the reminder of the payment is made 10 days after the date of delivery of the goods carried.

3. when there is a complaint over the received goods, carried out by mail the complaint addressed directly to us.

With all the conditions listed here, we will assume You agree if You did not demur orally or in writing within ten days from receipt of this notice.

disarray over , we are saying thanks.

Yours faithfully,

Rianty