Selasa, 10 Desember 2013

Reply of letter

Reply Inquiry Letter
PT. PRIMA NUGROHO
Jl. KrakatauBlok A7 No.43
Bekasi Timur


2 October 2013

PT. ABDURAHMAN PERSADA
Jl. Ujung Harapan Raya No. 57
Kab.Bekasi

Dear Ms. Kania,
Thank you for your letter of  7 January, 2013 requesting about International Design of Shoes
We would pleased to enclose our catalog together with price, terms and sample products, for your review and are confident that this catalog will provide many of the answer you have required.
We offer you 10% trade discount for long term contract.
We hope you will find our prices and terms are satisfactory and look forward to having you as our potential customer.
If there is additional information you would like to know regarding our products, please do not hesitate to email us at customer_relations@shoes.com

                                                                                                                                                                  Sincerely,
Catherine White
Customers relations


Reply Complain Letter
Mitra Furnitures
Cihamplas Road 21 Bandung
Tel/Fax (026) 22352449
19 April 2010

Dear Adam
I was most concerned to receive your letter dated  18 April 2010
Respond to each issue raised in this part of your letter,
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was  unacceptable.
Thank you for bringing this matter to my attention and that you will have no further cause for any complaint in relation to our service.

I apologise for the annoyance that this may have caused to you. The company is actively working to improve service levels and your feedback has proved to be invaluable.


Reply Order Letter
To :
Ms. K. Hutchinson
Beller Company, Inc.
424 Cawang
Jakarta 


Dear Ms. K Hutchinson
We have received your order dated 9 june  2013 as contained in the purchase order form.

We confirm receipt of  Your order book and wish to obey the conditions and requirements as specified by our company, such as the following.
1. Down Payment made before the date of delivery order as much as 45% of the total price of the reservation goods.
2. due date payment of the reminder of the payment is made 10 days after the date of delivery of the goods carried.
3. when there is a complaint over the received goods, carried out by mail the complaint addressed directly to us.

With all the conditions listed here, we will assume You agree if You did not demur orally or in writing within ten days from receipt of this notice.

disarray over , we are saying thanks.


Yours faithfully,




Rianty

Kamis, 31 Oktober 2013

Mouse Deer and Crocodile

         One day, Mouse Deer went down to the river to take a drink. But he knew that the crocodile might be waiting underwater to eat him, so he said out loud. “I wonder if the water’s warm. I’ll put in my leg and find out.” Of course Mouse Deer didn’t put in his leg. He picked up a stick instead and put one end into the water. Chomp…! Crocodile grabbed the stick and pulled it underwater. Mouse Deer laughed. “Ha… ha…ha… Stupid crocodile! Cant you tell the difference between a stick and a leg?” Then Mouse Deer ran off to drink somewhere else.

         In the next day, Mouse Deer wanted to cross the river. He wanted to eat the fruits on the other side of the river. He saw a floating log in the river. He knew that Crocodile looked like a log when he floated. Mouse Deer didn’t want to be eaten by Crocodile when he crosses the river. He had an idea. He called out loud, “Crocodile!” Crocodile rose from the water, “Hello, Mouse Deer. Have you come to be my lunch?” Mouse Deer smiled. “Sorry, not today, Crocodile. I have orders from the King. He wants to invite all the crocodiles in this river to a party. He wants me to count all the crocodiles so he could prepare enough meal for you.”

         “Really…? Tell us what to do,” said Crocodile. “You must line up from this side of the river to the other side,” said Mouse Deer. Crocodile then got all his friends and family. They lined up across the river. Mouse Deer then jumped onto Crocodile’s back. “One,” he counted. He jumped onto the next crocodile, “Two.” And the next crocodile, “Three.” Mouse Deer kept jumping until he arrived on the other side of the river. “How many are there?” asked Crocodile. “Just enough,” said Mouse Deer. He laughed as he ran to the forest

Kinds Of Letter

1. Inquiry Letter
Inquiry letter is a kind of letter of demand or request information about a product, service, job postings or other business information. In general, the general function of this letter is to respond to an advertisement of information sources such as newspapers, magazines or electronic media about a product / service as we are interested in the informasih obtained.

Sample of Inqury Letter :
  

PT. ABDURAHMAN PERSADA
Jl. Ujung Harapan Raya No. 57
Kab.Bekasi


                                                                                                October 1st  2013
PT. PRIMA NUGROHO
Jl. KrakatauBlok A7 No.43
BekasiTimur

Dear Sir or Madam,
We saw your product at International Design of Shoes Fair in Mega Bekasi on 1December 2013 and made interested us.
Please send types of sample, the terms and catalogue of the shoes. If the cost is low and the types of sample are interesting, we will order your product.

We are looking forward to receiving your reply soon. 


                                                                                   Yours faithfully



     Deni Soeltoni
                                                                                Purchase Manager
                              

                                                                              
2. Order Letter
 An order letter is usually written when a company purchases or buys  or order goods or services from another party. Here is an Order Letter you  might   

need  when  you order goods and materials.  Do not forget to clearly state the exact name of the merchandise, the price, and the amount of payment being sent.  

Sample of Order Letter : 

154 Harapan Indah
Bekasi 
June 9, 2013

Ms. K. Hutchinson
Beller Company, Inc.
424 Cawang
Jakarta

Dear Ms. Barbara :

Thank you for sending your catalog so promptly. It arrived within a few days of my request. Please send me the following items by parcel post :
1 copy Emmet and Mullen,
High School Algebra @ $7.50 $ 7.50
25 copies Pinehurst,
Plane Geometry @ $8.75 $ 218.75
Total $ 226.25
I am enclosing a money order for 226.25. If there are additional charges, please let me know.
Please mail the books to the address given above.

Very truly yours,


Jason

3. Complain Letter 
A letter of complaint, or complaint letter, is normally written to deal with a problem situation when other attempts (i.e. phone contacts, e-mails, etc. 



PT KURNIA
Jl. Mawar No.99
Jakarta
INDONESIA


18th April 2010


PT SENTOSA
Jl. Kalimantan 123
Bogor
INDONESIA


Dear Sirs,

We regret to have to cormplain about late delivery of the
filing cabinets ordered on 2nd April 2010 We did not receive
them until this morning though you had guaranteed delivery within
a week. It was on this undirstanding that we placed the other.
unfortunately, there have been similar delays on several previous
occasions and their increasing frequency in recent months compels
us to say that business between us cannot be continued in
conditions such as these.
We have felt it is necessary to make our feelings khown
Since we cannot give reliable delivery dates to our customers
unless we count on undertaking given by our suppliers We hope
you will understand how we are placed that from now on we can
rely upon punctual completion of our orders.


Yours faithfully,


Adam

4. Application Letter
Room 354, Block 6
Model Village
North Point
Hong Kong
Phone: 24862893
Mobile: 95427415
E-mail: wwm654@hkinternet.com
17 October 2013Mr William Chan
Personnel Manager
Wong And Lim Consulting
PO Box 583
Kwai Chung
Kowloon
Dear Mr Chan
Application for the Post of Management Trainee
I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 17 October 2013.
My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.
Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2014. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and Strategic Management.
My final year project is entitled Knowledge Management Practices in HK. Carrying out this project has improved my communication skills, my leadership skills and my ability to lead and supervise subordinates effectively. I have also learned how to run a project from the planning stage to its completion.
During my studies I have held the post of Executive in the Management Society. While leading and organising Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.
Working for Wong And Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organisation produces a  high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure. 
I am available for interview at any time. I can be contacted most easily on the mobile phone number given above. I look forward to meeting you.
Yours sincerely
Wong Wai Man Wilfred
Encl: Resume


5. Memo
A short message or record used for internal communication in a business. Once the primary form of internal written communication, memorandums (or memos) have declined in use since the introduction of email and other forms of electronic messaging.
Sample of Memo :

Engineering Physics
University of Wisconsin
September 23, 1997


To:
From:
Subject:
Professor Michael Alley
Cindy Reese CTR
Request to Research How Credit Was Awarded for the Discovery of Nuclear Fission



For my EPD 397 project, please grant me permission to study the way    in which credit has been awarded for the discovery of nuclear fission. Although Otto Hahn received the 1946 Nobel Prize in Chemistry for the discovery, several people assert that Lise Meitner and Fritz

Strassman should have also received credit. In my research, I will attempt to discern how credit should have been bestowed.
This topic meets the criteria for a successful topic in this course. First, I am interested in the topic. As a nuclear engineering student, I realize that the discovery of nuclear fission was perhaps the single most important discovery this century in my field. As a woman scientist, I am also deeply interested in the successes and challenges faced by other women scientists. A second way in which this topic meets the criteria is that it can be quickly researched. A computer search in the library has revealed many sources available on this topic. Attached to this memo is a summary of one such source, Lise Meitner: A Life in Physics by Ruth Sime.
This topic also meets the third criterion for a successful topic in this course, namely, that it be technical. The fission of a uranium nuclear involves an understanding of both chemistry and physics principles. By focussing on this single discovery, I believe that I can achieve the fourth crierion for a successful topic: the achievement of depth. Finally, because the library system at the University of Wisconsin offers such a wide array of possible sources, including papers in German, and because many of these sources have been written for audiences more technical than my intended audience, I believe that I can create a project that is unique.
If you have any suggestions for modifying this topic, please let me know. With your permission, I will continue researching.

Attachment.

Rabu, 09 Oktober 2013

Assignment for English Business 1


A.       Definition of letters
Written communication or instrument that affirms existence of a fact or obligation, or grant of a power or right.
What also is a business letter?
In generalthe definition and understanding of the business letter is a letter that is used by a personorganization or institution that institutions deliver business messages in writing to the other party by using certain media whether it be sendinga letter via postal mailfaksmilie, telephone or via the internet.

Examples type of English Letter :
 Letter of work orders

 Letter of introduction business

 Mail order products

 Letter to move address

 Call Letters

 Letters billing

 Letters of cooperation contracts

 Letter of Agreement

 Letter of complaint


B.        Part of Letter
Each letter has the parts and each part is it has a certain usefulnessPlacement orlocation of the parts of a letter depends on the form of letters used.






Explanation of Letter :
(1)  Letter Head
(2)  Date
(3)  Inside Address
(4)  Subject
(5)  Salutation
(6)  Body Of The Letter
(7)  Complementary Close
(8)  Signature
(9)  Enclosure
(10) Carbon Copy Notation
  

1.    Letterhead (heading)
A letterhead is the heading at the top of a sheet of a letter paper. That heading usually consists of a name and an address, and a logo or corporate design, and sometimes a background pattern.

2.   Date
A date contains the day, the month and the year when the letter was written.

British style : dd/mm/yyyy
Example : 20th November 2011

American Style : mm/dd/yyyy
Example : December 20th, 2012

3.   Inside Address
An inside address contains a place of recipients, where the recipients live. An addressis a collection of information, presented in a mostly fixed format, used for describing the location of a building, apartment, or other structure or a plot of land, generally using political boundaries and street names as references, along with other identifiers such as house or apartment numbers. Some addresses also contain special codes to aid routing of mail and packages, such as a ZIP code or post code.
               Example :
Example
Format
Mr. I.M. A. Payne
ARAMARK Ltd.
30 Commercial Rd.
Fratton
PORTSMOUTH
Hampshire
PO1 1AA
Name
Company Name
Street
City Area/District
City/Town/Village
County
Postal Code

4.      Subject
Type the gist of your letter in all uppercase characters, either flush left or centered. Be concise on one line. If you type a reference, consider if you really need this line. While it's not really necessary for most employment related letters, examples are below.
·         SUBJECT:  RESIGNATION
·         LETTER OF REFERENCE
·         JOB INQUIRY


5.      Salutation
A salutation is a greeting used in a letter or other written communication, such as an email. Salutations can be formal or informal. The most common form of salutation in a letter is Dear followed by the recipient's given name or title.
Example :  Dear Sir / Madam
           
salutation
when to use
Dear Sir / Dear Sirs
male addressee (esp. in British English)
Gentlemen
male addressee (esp. in American English)
Dear Madam
female addressee (esp. in British English)
Ladies
female addressee (esp. in American English)
Dear Sir or Madam
gender unknown (esp. in British English)
Ladies and Gentlemen
gender unknown (esp. in American English)
To whom it may concern
gender unknown (esp. in American English)

6.      Body of the Letter
A body of a letter is the part between the greeting and the closing. It contains the message of the letter. It is the reason for writing the letter and contains the main ideas that the writer wants to convey to the recipient.

7.      Complimentary Close
A complimentary close is an expression used to say farewell, especially a word or phrase used to end a letter or message, or the act of saying parting words, whether brief, or extensive. A complimentary close shows your respect and appreciation for the person who is considering the request in your letter.

British Style
Example : "Yours faithfully", "Yours truly", "Yours sincerely"

American Style
Example : "Sincerely yours"

8.   Signature
A signature is a handwritten (and often stylized) depiction of someone's name, nickname, or even a simple handwritten that a person writes on documents as a proof of identity and intent.
9.   Enclosure
Enclosure tells the reader to look in the envelope for more. Type the singular for only one enclosure, plural for more. If you don't enclose anything, skip it. Common styles are below.



10. Carbon Copy Notation
cc: Stands for courtesy copies (formerly carbon copies). List the names of people to whom you distribute copies, in alphabetical order. If addresses would be useful to the recipient of the letter, include them. If you don't copy your letter to anyone, skip it.


C.        Style Of Business Letter
English business letter is a formal letter style when compared to the other letters.Besides business letter format is very different to type another letterIn writing a business letter always wear a formal language and do not beat around the bush.Like all other types of securitiesis central to the concept of writing a business letter.
And for the style of language, business English letter has a formal languageAvoidall slang and informal. Write a letter as you write your business to apply for a job,and do not write like you are writing to a friend or friends as a childAvoidphrases like "you know what I mean", "it's cool", and "you know that".Considering some of these will help us to maintain our professionalism.


1. Full block style

for this type of full block style, has a full straight shape, which is flat on the left side, and also the style that is often used in writing a business letter. Row spacing on the letters are spaced one line and two lines for paragraph spacing. The form letter like this is the easiest form of a letter from the style of other letters.




2. Modified block style
      The second type, which distinguishes this letter by letter Fullblock style is the placement date, signature, and some other parts of the letter is placed on the right. As of writing Enclosure (attachment), Postscript, and Carbon copy notation. In most cases of this kind are widely used in the enterprise.





3.      Indented style
for the following indented style, has notched or scalloped shape on the writing of the letter. Format Style   Indented paragraphs are spaced at 1cm from the left boundary of space on the first line of each paragraph. This form makes it ideal for a short destination address.
example :





       4.  Hanging style
Well, the type of the five below, has the form of hanging paragraphs and paragraphs are more inclined to the left, and the first line of a paragraph is a sentence at the beginning of the line, while the second row and so are spaced spaced 1cm from the left boundary in the first line of each paragraph.this example :  







 5.    Semiblock style 
       into the following four types, has the shape similar to a half straight Modified Block Style of writing a letter, a different letter is in the body of the letter, namely in paragraphs, where each new paragraph are spaced 1 cm. Example :



reference :
http://yumiezhaa.blogspot.com/2012/11/format-and-style-that-were-on-english.html
http://www.eisya-korespondensi.blogspot.com/